We are passionate about care

The White House Nursing Home specialises in Nursing, Palliative and Specialist care. We are a private nursing home with the capacity to take some Social Services funded residents.  

 

All our care is provided by qualified, experienced and devoted nurses and care assistants through tailored and person-centred care plans. Medical care is delivered through regular GP and other visiting professional input.   

 

At The White House Nursing Home each and every resident who requires our Nursing Care Services has access to our dedicated and round-the clock team of Registered General Nurses. Our Nursing Care Services assists with the wide spectrum of conditions including rehabilitative care following injuries or any hospital procedures, physical disabilities as well as long-term conditions such as dementia or Parkinson’s disease.

Each resident has their own care plan carefully put together after assessing and taking into consideration each individual's strengths, interests, physical and emotional abilities. 

In November 2018 the TWHNH made the successful transition over to Electronic Care Plans enabling us to provide an even higher quality of care to our residents. All care undertaken is recorded at the point of provision in a simple and efficient manner enabling staff to have more time to provide care. One of the biggest advantages of the transition to electronic care plans is that all relatives can log in via the Relatives Gateway in order to view their loved ones care plan. Here they can get regular and detailed updates on all aspects of their residents progress. The benefit of having this accessible portal has been none the more significant during the Covid-19 crisis.

"Can we also say a big thank you for the Relatives Gateway window into the everyday care of Rene Austin. In these times it has been a godsend." - David & Eileen Hanley (May 2020)

Dignity Champion

TWHNH is part of the Dignity in Care Network which is led by the National Dignity Council and consists of a nationwide network of over 83,000 "Dignity Champion" individuals and organisations who work to put dignity and respect at the heart of UK care services to enable a positive experience of care.

 

A Dignity Champion is someone who believes passionately that being treated with dignity is a basic human right, not an optional extra. They believe that care services must be compassionate, person centred, as well as efficient, and are willing to try to do something to achieve this.

 

TWHNH has our very own Dignity Champion whose role is to promote and maintain resident's dignity throughout their daily routine starting from their personal care and including but not limited to providing a choice of nutritious meals that meet the needs and choices of individuals as well as ensuring that people living with pain have the right help and medication to reduce suffering and improve the quality of life.

 

Having our own Dignity Champion ensures our values of dignity and choice are always upheld. Residents and their families can be completely confident in the knowledge that the care received will be delivered in a safe, warm, respectful, comfortable and welcoming environment.

Tania, Dignity Champion

Information concerning fee charges with or without social services assistance can be obtained from the Home Manager on 020 8949 0747. To find out more about our services and how we can help, please call and speak to a member of our dedicated staff team or send us an enquiry

Nursing Care

At The White House Nursing Home each and every resident who requires our Nursing Care Services has access to our dedicated and 'round the clock' team of Registered General Nurses. The White House also utilises eMar, to ensure the absolute efficiency and accuracy of the medication our residents are given. The transition to this electronic medication recording system provides greater accuracy and efficiency by streamlining medical care and records. This gives our staff more time to provide exceptional care to our residents 

Palliative Care / End of Life

As a GSF (Gold Standards Framework) Home, family and friends can be reassured that our Gold Standards Framework accreditation ensures we are providing the highest level of Palliative/End of life Care support for residents with advanced progressive illness. 

 

This support extends to families and friends. Palliative Care aims to maximise the best quality of life available for individuals suffering terminal diseases and illnesses, alongside medical care and treatment. 

 

Palliative Care celebrates life and regards death as a normal, natural process. Through the care and support from our staff, we strive to relieve some of the worry associated with long-term illness and help individuals live each day active and happy. 

 

We have a close-working relationship with our local hospice whose input enables residents to remain under the care of the White House. 

Respite / Convalescence Care

 

The White House Nursing Home also offers the very same high-quality care services enjoyed by our long-term residents to individuals on a short-term basis. There are many reasons why this might be appropriate:

                                        

  • Some individuals like to take a 'short relaxing break' with us, safe in the knowledge that all their needs can be accommodated.

  • On discharge from hospital, many people require additional care to start the recovery process. We can accommodate most individual's clinical and care requirements. 

  • Some individuals or families require the services of a care home and would like to try for a short period to ensure the resident is comfortable before making a longer-term commitment. 

  • At certain times, full-time family carers require a short break. We can provide your relative with a high-quality care service so you can take some much needed time out.

 
 
 
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Contact us

The White House Nursing Home Ltd

274 Malden Road

New Malden

Surrey

KT3 6AR

020 8949 0747

info@twhnh.com

 

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© 2019 ​​The White House Nursing Home Limited Trading as The White House Nursing Home Company Registration No: 09148846