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"The Gold Standards Framework (GSF) is about giving the right person the right care in the right place at the right time, every time"

Gold Standards Framework

 

GSF Accreditation

To become GSF accredited, The White House had to achieve 20 quality standards, ranging from leadership and support to dignity and respect, as well as submitting a portfolio of evidence.  


GSF Quality Hallmark Awards are presented to Homes that demonstrate real improvement in the quality of care they provide.


Many halve the number of their residents dying in hospital as well as halving crisis hospital admissions, leading to greater satisfaction for families, residents and staff and significant cost savings for the NHS.​

 
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Everyone in the Home, ranging from nurses to the activities coordinator and catering staff, is involved in regular reviews with the residents. All aspects of their lives are considered including spiritual beliefs, personal interests and care preferences. Staff talk to the residents about their end of life care, giving them the opportunity to make decisions and say what they want. This has helped the residents and their families feel secure that they will be comfortable and their preferences considered at all times. 

 
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September 2016

TWH awarded GSF accreditation

The White House joined an esteemed group of care homes from across the UK in achieving the Quality Hallmark Award from the National Gold Standards Framework (GSF) Centre.

The GSF centre is the UK’s largest provider of gold standard training in end of life care. Staff from the Home received the award at a special ceremony in London on 30th September 2016.

 
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September 2019

TWH awarded

PLATINUM GSF re-accreditation

In September 2019, TWH was proud to be re-accredited as a PLATINUM status GSF Home reinforcing our status as a Gold Standard provider of end of life care.

 

GSF at The White House Nursing Home

Advance Care Planning

Advance Care Planning (ACP), by the means of structured discussions with patients and their families, supports adults at any age or stage of health in understanding and sharing their personal values, life goals, and preferences regarding future medical care.The goal of advance care planning is to help ensure that people receive medical care that is consistent with their values, goals and preferences during serious and chronic illness.

Dignity, Respect & Choice

Being treated with dignity is a basic human right not an optional extra. Our aim is to promote and maintain Dignity, Respect & Choice throughout the daily routine starting from their personal care and including but not limited to providing a choice of nutritious meals that meet the needs and choice of individuals as well as ensuring that people living with pain have the right help and medication to reduce suffering and improve the quality of life.

Care & Compassion

Care is the core of our business and the way that we care defines us and our work. We continuously strive to ensure we are competent to give care based on empathy, kindness, dignity as well as having effective communicaiton to help understand the needs of our residents.Developing competency and understanding of caregiving gives us the courage we need to do the right thing for the people we care for and shows commitment that we are there not only for personal and medical needs but also their emotional and psychological needs.

 
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Dignity Champion

Tania Clapan

 

The White House is part of the Dignity in Care Network, which is led by the National Dignity Council and consists of a nationwide network of over 83,000 "Dignity Champion" individuals and organisations, work to put dignity and respect at the heart of UK care services to enable a positive experience of care. 

A Dignity Champion is someone who believes passionately that being treated with dignity is a basic human right, not an optional extra. They believe that care services must be compassionate, person centred, as well as efficient, and are willing to try to do something to achieve this.


TWH has our very own Dignity Champion-  Tania Clapan whose role is to promote and maintain resident's dignity throughout their daily routine starting from their personal care and including but not limited to providing a choice of nutritious meals that meet the needs and choices of individuals as well as ensuring that people living with pain have the right help and medication to reduce suffering and improve the 

quality of life.


Having our own Dignity Champion ensures our values of dignity and choice are always upheld. Residents and their families can be completely confident in the knowledge that the care received will be delivered in a safe, warm, respectful, comfortable and welcoming environment